Privacy Policy

Last updated: 30 June 2026

This Privacy Policy explains how duvalheating.co.uk (“this site”, “we”, “us”) collects, uses, and protects information when you visit.

Who We Are

This site is owned and operated by Steven Duval, trading as Duval Heating. If you have any questions about this policy, please get in touch via the Contact page.

Information We Collect

Information you provide directly If you contact us by email or through a contact form, we collect the information you choose to provide, such as your name, email address, and the content of your message. We use this only to respond to your enquiry.

Information collected automatically Like most websites, we use cookies and similar technologies to understand how visitors use the site. This may include your IP address, browser type, pages visited, and time spent on the site. This is gathered through tools such as Google Analytics.

Cookies

This site uses cookies to improve your experience and to support affiliate tracking through the Amazon Associates programme. Cookies are small text files stored on your device. You can disable cookies through your browser settings, though some parts of the site may not function as intended if you do.

Amazon Associates Disclosure

Duval Heating is a participant in the Amazon Associates Programme. As part of this programme, links to Amazon may contain tracking codes that allow Amazon to identify that a visitor came from this site. This may result in a cookie being placed on your device. We do not have access to any personal information Amazon collects through this process. You can read more about Amazon's own privacy practices on their website.

Third-Party Links

This site contains links to third-party websites, including Amazon and other retailers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

Data We Do Not Collect

We do not collect payment information, as all purchases are made directly through Amazon or other retailers, never on this site.

How We Use Your Information

We use the information we collect to:

• Respond to enquiries sent through the Contact page
• Understand how visitors use the site, so we can improve content
• Maintain the security and proper functioning of the site

We do not sell or rent your personal information to third parties.

Data Retention

We retain contact form submissions only as long as necessary to respond to and resolve your enquiry, after which they may be deleted.

Your Rights

Under UK data protection law, you have the right to ask what personal information we hold about you, request corrections, or ask us to delete it. To do this, contact us via the Contact page.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy, please get in touch via the Contact page.